Topic outline

  • General

  • My Website is Slow


    • There are a number of reasons why this may occur: 

      • There’s excessive overhead in your database - this may result in a teacher loading an incredibly large file to your LMS
      • Large media files are increasing loading times
      • Your internet may be slow 


    • Report Issue URL

      If the issue persists for more than 15 minutes, please feel free to report the issue here. 

  • My Website is Not Opening


    •

      Example issues:

      • 400 Bad Request
      • 401 Unauthorized
      • 403 Forbidden
      • 404 Not Found
      • 500 Internal Server Error
      • 502 Bad Gateway
      • 503 Service Unavailable
      • 504 Gateway Timeout


    • Report Issue URL

      If the issue persists for more than 15 minutes, please feel free to report the issue here.