
USE CASE EXAMPLE:
Scenario: A multinational corporation is implementing an LMS to provide training modules to its employees spread across various locations. The company has invested in interactive training content, including videos, simulations, quizzes, and collaborative assignments. However, some employees are experiencing issues while accessing and completing the training.
Issue: A significant number of employees are reporting problems ranging from slow loading times and distorted visuals to sudden crashes and unresponsive features when accessing the training content.
Solution: After investigating the reported issues, the LMS administrators identify that the problems stem from employees using a wide range of web browsers, some of which are outdated or incompatible with the LMS platform.