Bulk Suspend/Activate Users

Bulk Suspend/Activate Users

OVERVIEW

If you need to suspend/activate a large number of user accounts, you can upload a text (.csv) file to perform a bulk action.

Ensure that you also change the authentication method to "No login" when doing a bulk suspension. This is done after the CSV file has been uploaded (through the Bulk upload settings). Refer to STEP 4.

USE CASE EXAMPLE:

University Semester Break

During a university's semester break, many courses might be temporarily suspended, and students might lose access to the LMS. This is a common practice that prevents students from accessing course materials when there are no active classes. Additionally, the university may have a process of activating courses and student accounts before each new semester begins.

By utilising bulk suspension and activation in the LMS, the university efficiently manages the transition between semesters, controls access to course materials, and ensures a smooth start for the upcoming semester. This automation reduces manual effort for administrators and ensures consistent access control across all courses and user accounts.

REQUIRED INPUT FIELDS TO BULK SUSPEND USER ACCOUNTS

To suspend user accounts, the required columns for your CSV file are as follows:
  1. username = user's username as saved on your Pluto LMS
  2. suspended = 1 
In the "suspended" column: 
1 = suspend
0 = activate

For example:



BULK SUSPEND USER ACCOUNTS

Step 1: Click on "Site admin", followed by "User Management", then "Bulk upload users."





Step 2: Upload your populated CSV file and then click on "Bulk upload users via CSV."



Step 3: Review user information and make sure that your upload settings are set as follows:



Step 4: Change the Authentication Methods under Default Values.



Once you're happy, you can click on "Bulk upload users via CSV."

Step 5: You will now be able to review your upload results.



In "Site admin", on the "View all site users" page, the users included in your bulk upload will now display as "suspended."



REQUIRED INPUT FIELDS TO BULK ACTIVATE USER ACCOUNTS

Ensure that you also change the authentication method back to the original when doing a bulk activation. This is done after the CSV file has been uploaded (through the Bulk upload settings). Change authentication from "No login" to Applicable method, for example, Manual Accounts or SSO.

To suspend user accounts, the required columns for your CSV file are as follows:
  1. username = user's username as saved on your Pluto LMS
  2. suspended = 0
In the "suspended" column: 
1 = suspend
0 = activate

For example:



BULK ACTIVATE USER ACCOUNTS

To perform the bulk upload, you can follow the same steps as outlined above in "BULK SUSPEND USER ACCOUNTS." 

Once you have performed the bulk upload, you will be able to review your upload results.



In "Site admin", on the "View all site users" page, the users included in your bulk upload will now display as "active."



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