USE CASE EXAMPLE:
Improving Course Usability in Pluto with Hotjar
Scenario: An educational institution uses Pluto for delivering online courses to its students. The institution wants to enhance the user experience and optimize the usability of its courses to ensure that students can easily navigate through the materials, interact with content, and complete assignments.
Hotjar is a web analytics and user feedback tool that provides insights into how users interact with websites and web applications. While Hotjar is more commonly used on websites, it can also be used in learning management systems like Pluto to gain insights into user behavior, gather feedback, and improve the user experience.