OVERVIEW
Users can reset their forgotten password by making use of the forgotten login details button on your site's login page.
RESET FORGOTTEN PASSWORD
The forgotten login details button is located on your site login page.
When clicked, users will be prompted to enter the email address saved on the system for them. They will then receive an email with instructions on how to reset their password and gain access to your site again.
Note: It is important that users enter the email address saved on the system for them, otherwise they will not receive a "Reset Password" email.