Forgotten Password

Forgotten Password

OVERVIEW

Users can reset their forgotten password by making use of the forgotten login details button on your site's login page.

RESET FORGOTTEN PASSWORD

The forgotten login details button is located on your site login page. 



When clicked, users will be prompted to enter the email address saved on the system for them. They will then receive an email with instructions on how to reset their password and gain access to your site again.



Note: It is important that users enter the email address saved on the system for them, otherwise they will not receive a "Reset Password" email. 

    • Related Articles

    • Reset Forgotten Password

      You can reset your forgotten password by making use of the "forgot your login details" button on the login page. When clicked, you will be prompted to enter the email address saved on the system for you. An email will then be sent to this address ...
    • Update your Password

      Step 1: Click on your profile image, followed by "Update password." Step 2: Update your password and click on "Save changes."
    • Bulk Upload Users to Your LMS

      OVERVIEW If you need to add a large number of users to your Pluto LMS, you can upload a text (.csv) file to create user accounts in bulk. CSV TEMPLATE You can use the template attached at the bottom of this page if you would like to bulk upload users ...
    • Course Recompletion

      OVERVIEW This tool can be used to clear all course and activity completion for a user based on a specified recompletion period and to notify them that they need to return to the course and recomplete it. This is particularly useful to facilitate ...
    • Understanding the Pluto LMS Support Scope

      We love our clients and place high priority on providing the best possible customer support. Channels of Support There are multiple channels of support and, as such, an important part of providing our clients with responsive and comprehensive support ...