Understanding Multi-Sites, User Segments and Course Groups

OVERVIEW

Pluto LMS allows you to organize users into separate segments that can then easily be managed and tracked across single or multiple LMS instances (sites). 

USER SEGMENTATION ON A SINGLE INSTANCE 

If your organization requires only one brand (or site theme) and domain, you can segment users on your single Pluto LMS instance by creating site-wide user segments and course-level groups.

 

USER SEGMENTS AND COURSE GROUPS

A user segment is a site-wide collection of users that have been grouped together based on a shared user profile characteristic, e.g., clients of different companies, users of different locations, users of different departments, etc.

The members of a user segment can easily be enrolled into the same course(s) and added to the same course group. Course groups ensure that the segmentation created at a site level by user segments is maintained in your courses. 

When users have been added to the appropriate user segments and course groups (this can be done manually or via automations), site and course reports on your LMS can be filtered to contain only users from a specified segment so as to give administrators, managers, and other stakeholders access to relevant and confidential data. 

USER SEGMENTATION ACROSS MULTIPLE INSTANCES (MULTI-SITE FEATURE) 

If your organization requires more than one brand (site theme) and domain, the addition of multi-sites (available on the Enterprise plan) allows you to set up one or more sub-instances—each with their own unique branding (logo, theme, etc.) and URL. In this case, each instance functions independently of the others, allowing for unique user permissions, content, and reports. Content from the primary site can optionally also be shared to sub-sites (using LTI), and a reporting dashboard can be created on the primary site to centralise data from all sub-sites. 

Users on all multi-sites can still be segmented through user segments and course groups for management and reporting purposes. 

WHEN TO USE THE APPROPRIATE SEGMENTATION TOOL

Below are just examples of uses cases for segment types, please email support@plutolms.com if you need assistance with your particular requirements. 

Use Case	Internal Training (Example A)	External Training (Example B)	Internal and External Training (Example C)
Multi-Site	Different Group Subsidiaries (Company A)	Location	Use Case (Internal + External)
User Segment	Location of Users (New York)	Client Company	Location and Client Companies
Course Group	Teams / Departments (Marketing Team)	Client Team with Manager	Teams with Managers

NOTE: The reselling of Pluto LMS is not permitted. Please contact info@plutolms.com if you would like to offer your Clients LMS capabilities. If we detect the abuse of user segments for commercial gain, we have the right to terminate the instance. 

Not permitted: If you buy a multi-site subscription and resell the LMS functionality (as appose to just content) to your Client. 
Permitted: Selling content to your Clients. 

If you want to offer your Clients LMS capabilities, we do have options for you, so please reach out. 

• Related Articles

• Site User Segments vs Course Groups

  OVERVIEW User segments and groups are two helpful ways of grouping users at the site and course levels, respectively. This enables targeted communication and streamlined enrollment processes. Use Case Example: Suppose you are a training manager in a ...

• Sync User Segments with Course Groups

  OVERVIEW You can sync site wide User segments with course level groups by adding the "User segment members to group" enrollment method within a specific course. This will allow all members of the specified user segment who enroll for your course to ...

• Bulk Add Users to Course Groups

  OVERVIEW You can add a large number of existing users to course groups by uploading a text (.csv) file to perform a bulk action. In order to bulk upload users to course groups, these groups must already exist in the relevant course on your Pluto LMS. ...

• Auto Groups

  OVERVIEW You can save a lot of time by setting up an auto group automation that will (1) automatically create course groups based on user profile information (in the profile fields defined by you) and add users to those groups. This automation will ...

• Manually Create Course Groups

  OVERVIEW Course groups in Pluto LMS are a feature that allows for the organization and management of students or learners within a course. Overall, course groups in an LMS are a valuable feature for organizing and managing learners in a way that ...