Zapier Errors

Zapier Errors

OVERVIEW

This guide will show you the possible errors that can occur with the Pluto/Zapier process.

1) z.JSON error when adding new users to Pluto LMS:





Troubleshooters:
  1. You cannot create the same user twice - check for existing username and/or email on your LMS.
  2. username can only contain alphabetical lowercase letters , numbers, hypen '-', underscore '_', period '.', or at-sign '@'.
  3. firstname is text (Capitals allowed).
  4. lastname is text (Capitals allowed).
  5. email is in the form: name@example.com (lowercase).
Useful Zapier tools to help with formatting:


For example, let's say information from a 3rd party system has a capital in the email address, you can use Zapier formatter in your workflow to first convert the email into the correct lowercase format, then add this to the Pluto LMS step in your Zapier workflow. 

Advanced Support on Zapier:


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